AZ
Aldo Z
1 reviews | Active since Jul 2014
19 Mar 2015, 21:26
Suspended account
After my debit order not going of on the 15th due to funds I arranged for a resubmissions on the 25th, after vodacom send me a message again to make arrangements of non payment I phoned again on 19th and they also phoned me the same day... yet again resubmitted it for payment on 26th and at 17:00 my line was suspended. WOW Vodacom are you serious. I phoned 111 and a very rude lady Angelique Booysen she just said she can't do anything and office houres was between 8-17:00. So im spending around R3000 a month on my 5 accounts and that's the excellent service I get. I run a small business and need my cellphone, COME ON VODACOM WAKE UP AND GET YOUR STORY TOGETHER...I NEED MY PHONE BACK ON NOW.
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Replies (1)Vodacom's replyOfficial
20 Mar 2015, 11:18Hello Aldozsecurity ,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply20 Mar 2015, 11:18
Official
Hello Aldozsecurity ,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
