Suspected ***** from their officials

Officials from vodacom call and offer upgrades without increase on bill, plus a phone and router, then they increase and change the contract and don't send the devices. They changed the contract from 1 July. I Requested Vodacom to change my contract back to what it was, and the divert me to one Tony, an Artificial Intelligence that can not assist properly while some incapable people are trained to phone you, forcing themselves onto you, and change your contracts as they want for their own benefit (commission). Luckily I pay my bill via eft and therefor will not pay them till they change this. I will also report it at hellopeter.com and to the Consumer Protector.