SV
Suzette V
1 reviews | Active since Nov 2018
06 Sept 2019, 08:54
Suspected *****
In October 2018 Hello Peter assisted me in resolving a ***** case against Vodacom. This service was then suspended and my debit order cancelled. (On advice of a Vodacom dealer) I am now threatened that legal action will be taken against me for an "oustanding balance". Local Vodacom branches could not help me with a statement, what the balance is or evidence regarding this "outsanding balance". I suspect a new ***** case as I never used any of their services since then. Kindly assist. Suzette van Vreden
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Vodacom's replyOfficial
06 Sept 2019, 09:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2019, 09:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team