Suspected *****

Vodacom southgate store manager and advisor are doing *****. Im experiencing a mistake on my new contract that was created by the advisor which resulted in my debit order amount being higher than expected,they charged me pro rata amount twice in different amounts with no explanation and my debit order date is not the same as agreed upon even though they do not deduct on weekends and public holidays , but still the debit order that was supposed to be deducted by now has still not gone off instead an unauthorized pro rata amount was debited. When I reached out to the advisor who assisted me to explain what's going on she rather told me that she does not know and it does not regard her. Please note that the advisor and the store manager are aware of the mistake caused by the advisor which affected my agreed debit date amount and no one between the two of them is assisting.