CB
Clay B
1 reviews | Active since Feb 2018
14 Dec 2023, 15:20
Surprisingly positive call center experience
I needed to cancel my contract due to moving to another country and got through to Celina (spelling?) at the KZN call center. Extremely friendly and personal customer service and she sorted out my cancellation absolutely painlessly. Keep up the amazing work!
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Vodacom's replyOfficial
15 Dec 2023, 07:12Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply15 Dec 2023, 07:12
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team