Surprised outcome of my own investigation.

Ok I been doing some investigating on my own. I called your loyalty rewards department yesterday and was given the above information. I then this morning called ram couriers and was told that non of my information is on there system and neither is any of the info given by your loyalty and rewards department on Ram’s system..........it took me one day to get this info. So according to Ram they have never picked up anything from Vodacom. Pls be advised that if ever this issue gets resolved and you want to have the parcel delivered I have since moved to a new address. You are welcome to ask for the new address once you ready to have my parcel delivered. If this matter is not resolved in due course I will have no choice but to have this matter escalated to the highest regard.