1 reviews | Active since Jul 2011
Surprise..... vodacom is right once again! Response exactly what I was expecting....
<p>Surprise Surprise.... so I get an email from Vodacom - according to them my phone has been repaired. And I suppose I am taking joy in the fact that I am having to send my phone in the whole time to have it repaired. So I have the phone 6months, no problem. Start with repairs month ago. Has gone in for the same repair every time. Have actually made a clip showing what the phone is doing. AND still - my phone has been repaired. Now it is my responsibility to take it to samsung. I wonder with who my contract is actually.</p> <p>Vodacom - actually take very good care of their loyal customers. Quite pathetic!</p> <p>Dear Mr Gie,</p> <p>As per the CEO's office the device has been repaired.</p> <p>Vodacom does not replace the device, this is done by the manufacturer....See More<br />Like · Reply · 1 min</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
