1 reviews | Active since Dec 2016
<p>For the 2nd month in a row vodacom is charging me money for a data bundle that i did not buy, seems like they add services to increase turnover as it suits them.Cant seem to stop it either , i looked all over but cant find a way to stop it.The data is also useless as it dissapears from the phone as soon as it arrives, i have a adsl line at home and dont use much data on that specific number. Can vodacom please show me on paper where did i subscribe to the data bundle and a detailed breakdown of where the data was used , name of site visited, duration at site, upload and download detail.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mr Botha,
As discussed, your query has been addressed and resolved.
Thank you for taking my call.
Regards,
UW
Best regards,
Dear Mr Botha,
As discussed, your query has been addressed and resolved.
Thank you for taking my call.
Regards,
UW
Best regards,
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