AH
Ayub H

1 reviews | Active since May 2011

08 Jul 2017, 10:43

Surprise Bill

<p>Good Day your guys charged me for the contract when i was just finding out info on the entire bill please make contact ASAP before my line gets suspended and if does gert suspended i will not be happy trust we have 6 lines with which was alway paid up 100% await your call</p>

0
Replies (4)
Vodacom
Vodacom's reply08 Jul 2017, 10:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

AH
Ayub H's update09 Jul 2017, 18:46
Reviewer Update

NO CALL YET

Vodacom
Vodacom's reply25 Jul 2017, 15:07
Official

Dear Ayub,

Thank you for your patience.

As discussed, feedback has been provided.

Regards,

UW

Best regards,

AH
Ayub H's update01 Aug 2017, 08:37
Reviewer Update

Good day can somebody please explain me were is my data fro this month i was on a 10gb and minutes contract this is becoming annoying now