SURNAME FINALLY CHANGED AFTER SEVEN YEARS

Unfortunately I haven't received the link from HelloPeter that allows me to respond to my original complaint and how it was handled by the supplier, so I have decided to write a new report.<br> <br> I posted a complaint on 23/7/2015 about my surname that has not been changed on my account after seven years of trying. On the same day as when I posted the report, I was contacted by a Vodacom representative (Renzo Maart) who assured me that he will personally make the changes for me. My details have now finally been changed - thank you Renzo!<br> <br> I regret that I had to post my complaint on a public forum, as it is not my style. Unfortunately, after seven years, I felt that it was my last resort. None the less, thank you for fixing my details