MA
Mishka A
1 reviews | Active since Jun 2015
06 Mar 2025, 15:26
Suprised Customer
Over the years I have had bad experiences with Vodacom, especially with customer service and I never complain about it, but for the first time I was pleasantly surprised.
I spoke to consultant Nomfundo regarding my fiber and she honestly gave great service. She listened to me and did everything she could to try and help me. She was the first person from Vodacom to say they will call me back, and actually call me back. I hope she is valued as an employee, and others should learn from her. Thank you again Nomfundo. Give this lady a raise please.
Kind Regards, A first time happy customer
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
07 Mar 2025, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2025, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Mar 2025, 11:43Good day Mishka,
We thank you for your feedback.
We will relay your feedback to Nomfundo.
You've made our day, we hope your feedback will inspire Nomfundo too.
Regards, Vodacom Consumer Website Team
We thank you for your feedback.
We will relay your feedback to Nomfundo.
You've made our day, we hope your feedback will inspire Nomfundo too.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2025, 11:43
Official
Good day Mishka,
We thank you for your feedback.
We will relay your feedback to Nomfundo.
You've made our day, we hope your feedback will inspire Nomfundo too.
Regards, Vodacom Consumer Website Team
We thank you for your feedback.
We will relay your feedback to Nomfundo.
You've made our day, we hope your feedback will inspire Nomfundo too.
Regards, Vodacom Consumer Website Team
Best regards,
