TT
Tommy T
1 reviews | Active since Mar 2009
17 Nov 2020, 10:01
Supposedly new number
I started with a new contract and supposedly new number about a month ago. Now I am receiving SMSe, phone calls of the previous person that used that number. Including debt collection and financial information. The new contract experience at Vodacom Mall at Reds was good and I know the allocated number is out of the control of the person who helped me, but I do not agree with the allocation of second-hand numbers to new clients.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Nov 2020, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Nov 2020, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Nov 2020, 11:23Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you still require assistance, alternatively contact our customer care cente on 082 135(free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you still require assistance, alternatively contact our customer care cente on 082 135(free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Nov 2020, 11:23
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you still require assistance, alternatively contact our customer care cente on 082 135(free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you still require assistance, alternatively contact our customer care cente on 082 135(free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Best regards,
TT
Tommy T's updateReviewer Update
02 Dec 2020, 10:05You phoned 3 times and I were in meetings al 3 times.
TT
Tommy T's update02 Dec 2020, 10:05
Reviewer Update
You phoned 3 times and I were in meetings al 3 times.