1 reviews | Active since Feb 2015
Supposed to be waterproof!!!
Signed up for a contract at Vodacom Centurion on a Sony Xperia Z1 compact which is supposed to be waterproof. Had the phone for say 3 months and took a picture under water (flaps and all shut as requested by manufacturer). Phone died. Took it in for repairs and got the phone back with a replaced main board. After another month or so took another picture with it under water and the phone died again. Took it back to Vodacom Centurion for repairs. After about 3 weeks they informed me that the phone is ready for collection. When I went to pick it up they said it was written of for water damage. So how can Sony or Vodacom advertise a waterproof device and write it of for water damage when I clearly double checked that the flaps are shut.
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
