Supporting *********
<p>I am a victim of impersonation. I notified Vodacom and asked them to change my contract cell number as the ********** was subscribing me to stuff on the internet and also trying to do a sim swop. I have even been to Southgate branch personally with my case number, the letter i received from the South African ***** Prevention Services and all relevant documents to support my statement. To date nothing has been done. I have sent them emails myself as well, no luck. Guess what...all my airtime was used up in 4 days which normally lasts me the whole month. <br />Vodacom refuses to help me and rather prefer assisting and supporting *********..Im so dissapointed in vodacom.</p> <p>I gues its ok for me to just pay my bill as long as they get their money and keep on supporting *********.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
