BN
Busisiwe N
1 reviews | Active since Feb 2019
24 Dec 2025, 13:29
Support to get deleted Vodacom number back
I had gone to Vodacom to get a sim swap, I enquired about securing my number. I got advised that my number is on the contract database and will not get deleted. I arrive at Vodacom a few months later and my number has been deleted. I am requesting support to get my number back.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Dec 2025, 14:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Dec 2025, 14:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BN
Busisiwe N's updateReviewer Update
30 Dec 2025, 06:15Vodacom has responded via HelloPeter but no further action or support has been provided. Kindly provide the timeframe the consultant will contact me as per the response.
BN
Busisiwe N's update30 Dec 2025, 06:15
Reviewer Update
Vodacom has responded via HelloPeter but no further action or support has been provided. Kindly provide the timeframe the consultant will contact me as per the response.