supervisor to contact me back

Item: Vodacom
Rating: 1

<p>I need someone in charge to contact me with regards to misinformation I was given by vodacom customer care. </p> <p>I'm sitting with a almost R5000 data bill becaus of this. </p>

Helpful (0)

Replies (3)

Vodacom's replyOfficial

21 Jul 2017, 12:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply21 Jul 2017, 12:58

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

22 Jul 2017, 11:01

Dear Client

We are investigating the data bill and will provide you with feedback shortly. We apologise for any inconvenience caused.

Kind regards

Vodacom's reply22 Jul 2017, 11:01

Official

Dear Client

We are investigating the data bill and will provide you with feedback shortly. We apologise for any inconvenience caused.

Kind regards

's updateReviewer Update

22 Jul 2017, 19:23

Thank you.

Please feel to contact for any further information that you may need.

's update22 Jul 2017, 19:23

Reviewer Update

Thank you.

Please feel to contact for any further information that you may need.