CW
CLAUDIA W

1 reviews | Active since Feb 2015

31 Mar 2015, 11:40

SUPERVISOR FROM LEGAL IS USELESS

I PHONED LAST WEEK MONDAY(23 MARCH 2015) AND SPOKE TO THE SUPERVISOR OF THE LEGAL DEPARTMENT. I REQUESTED TO SPEAK TO THE PEOPLE LIKE SIMON, RASHID, SHIRAZ. BUT THEY WERENT AVAILABLE SO I TOLD THE PERSON I WA SPEAKING TO THAT I REUSE TO PUT THE PHONE DOWN UNTIL I SPEAK TO 1 OF THEM SO SHE THEN PUT ME THROUGH TO THE SUPERVISOR. T TOLD HIM THE SITUATION AND HE HAD PROMISED THAT SOMEONE WOULD PHONE ME BEFORE THE CLOSE OF THE DAY. WHICH U ALL CAN GUESS. NOTHING F***** HAPPENED. NO SURPRIZE. I TOLD HIM THAT NO-ONE WOULD PHONE. ITS LIKE VODACOM IS SO PREDICTABLE. HAHA. THIS IS GETTING F***** RIDICULUS NOW. ITS BEEN GOING ON SINCE FEBRUARY 2015. FOR AS LONG AS THEY TAKE TO COME BACK TO ME I WILL JUST BE GOING ON HELLO PETER EVERY WEEK UNTIL THIS **** IS SORTED OUT. AS IN MY AIRTIME IS ON MY PHONE FOR 8 MONTHS OR MY MONEY IS IN MY ACCOUNT FOR 8 MONTHS PAYMENT!!!

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2015, 13:03
Official
Hello claudia#31,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team