JG
Jayandrin G

1 reviews | Active since Nov 2017

09 Feb 2024, 15:09

SUPERSTAR CALL CENTRE AGENT

for the first time EVER contacting Vodacom customer care (135 today at 14:27) did i get such AWESOME service, Kayleen answered my call and resolved my query withing minutes and chattered to me while doing so, not once did she say hold on and place me on hold. not only did she resolve my query immediately, she also offered me advice on my other numbers contracted to Vodacom.. WELL DONE KAYLEEN, i hope you always answer my calls...

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2024, 06:32
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsVodacom Consumer Website Team 

Best regards,