1 reviews | Active since Jan 2017

05 Oct 2018, 19:40

SuperHTML MTDigit - Forces USSD sessions

This has to do with your WASP SERVICES. While my kids were playing a game they were forced into the ussd session by SuperHTML by MTDigit. I had to get my kids out of the session 10 times in a 15 min time frame. This kind of WASP Acquistion should be *******.

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2018, 09:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Oct 2018, 12:15
Official

Dear Gregg,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Ashwin Abdurahman

Consumer Website Team(SA)