SC
Smangele C

1 reviews | Active since Sept 2017

20 Sept 2017, 07:56

Supercharged for months and dealing with RUDE vodacom people!

This is my second complaint on Hellopeter and I hope vodacom will take me seriously now. I am liaising with a Vodacom person who is very rude and has bad customer service. I would appreciate a phone call to rectify the situation at the very list. My initial complaint was regarding an invoice amount that was increased from 299 to 499.

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2017, 10:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team