RM
Refiloe M
1 reviews | Active since Dec 2022
29 Nov 2023, 16:34
Super Sufficient customer service
I would like to extend my gratitude to Marlon from the Vodacom Social Media team who has been really helpful regarding my complaint. He contacted me everyday to follow up with me making sure that my complaint is resolved. I really appreciate all the assistant and wish Vodacom's service as a whole was this sufficient. I have received my sim card finally.
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Vodacom's replyOfficial
29 Nov 2023, 18:46Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards,
Consumer Website Team
Vodacom's reply29 Nov 2023, 18:46
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards,
Consumer Website Team