LA
Lizaan A
1 reviews | Active since Apr 2020
13 Apr 2026, 09:40
Super slow Internet speed from Vodacom
Please sort out the super slow internet speed I am getting, I am paying over R500 a month but is getting between 1-2 mbps, it's ridiculous and this has happened a couple of times . Mostly slow, I complained nine times about getting slow Internet speed.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Apr 2026, 09:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2026, 09:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LA
Lizaan A's updateReviewer Update
14 Apr 2026, 11:52Please call me urgently, my internet is getting worse
It takes almost an half hour to download and upload files.
Pl ase sort this out asap. I work from home and this just caused problems for me
It takes almost an half hour to download and upload files.
Pl ase sort this out asap. I work from home and this just caused problems for me
LA
Lizaan A's update14 Apr 2026, 11:52
Reviewer Update
Please call me urgently, my internet is getting worse
It takes almost an half hour to download and upload files.
Pl ase sort this out asap. I work from home and this just caused problems for me
It takes almost an half hour to download and upload files.
Pl ase sort this out asap. I work from home and this just caused problems for me
LA
Lizaan A's updateReviewer Update
14 Apr 2026, 20:42This has been unresolved but I got an SMS stating the following:
Dear Vodacom Customer. Your service ticket with reference number EC-291A-1WQ76Z has been closed. Thank you Vodacom.
Please explain and sort this out asap as the internet is still bad and very slow.
Dear Vodacom Customer. Your service ticket with reference number EC-291A-1WQ76Z has been closed. Thank you Vodacom.
Please explain and sort this out asap as the internet is still bad and very slow.
LA
Lizaan A's update14 Apr 2026, 20:42
Reviewer Update
This has been unresolved but I got an SMS stating the following:
Dear Vodacom Customer. Your service ticket with reference number EC-291A-1WQ76Z has been closed. Thank you Vodacom.
Please explain and sort this out asap as the internet is still bad and very slow.
Dear Vodacom Customer. Your service ticket with reference number EC-291A-1WQ76Z has been closed. Thank you Vodacom.
Please explain and sort this out asap as the internet is still bad and very slow.