Super Service in getting a new contract

I am an existing Vodacom customer & needed another new contract. Its been 6 days now and spoke to about 35 people in about 8 different departments and still cannot get a new contract. Every department claims its the next department. No credit issues or anything to do with me...just internal errors preventing the submitting of a new application. Every person says it should be done today...or tomorrow.<br> Usually takes within 1 hour to get a new contract for an existing customer. 114 hours and counting....amusing & frustrating......suppose its time to switch to MTN.<br> Brilliant service!<br> Keep up the fantastic response . Note that this is a genuine compliment