Super service

<p>I have been experiencing a problem with a new contract which has not been activated more than two weeks. I have been back and forth between the shop and Vodacom's customer care centre and neither have been able to solve the problem. The contract is on the system but no one seems to know how to activate it. However, I was lucky to contact Bulelani Skule and she made sure that she understood in detail what the problem was, consulted with her colleagues, and escalated the issue to the appropriate department. I really appreciated her willingness to investigate the matter so thoroughly. Thank you very much!</p>