Super **** Service!

<p>on saturday 22 July 2017 I gave my Samsung S8+ in at Vodacom Kathu Village Mall for a screen to be repaired. The guy took the phone from me wrapped it in a white paper and told me no paper work is to be completed for insurance purposes as I have insurance on the device. Monday I called to follow up on the process nothing was done. Tuesday i phoned again still nothing was done. Wednesday morning I phoned they still did not book anything. I had to drive from Postmasburg to Kathu and back to collect my device from this **** Vodacom outlet. I then had to drive another 400 km to book mu device in at the repair centre in Kimberly myself! This is the second time I received this upsetting **** setvice from this outlet in kathu! Everytime the client has to phone the follow up on a process. Just to hear that nothing was done! This is unacceptable and super **** service from a provider which a have to pay every month amd this is the kind of client service you offer! </p>