AT
Anru T

1 reviews | Active since Sept 2018

18 Sept 2018, 17:25

Super poor service with billing!!!

Very poor service!!!! They keep blocking my phone, because they billed my account wrong. Now i need to pay for their mistake and they keep call me to say i need to pay my account after everything has been paid. They keep on saying that my account has been settled but they still block my account. I am getting tired of their popr service!!!!

0
Replies (1)
Vodacom
Vodacom's reply18 Sept 2018, 18:03
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team