FC
Frans C

1 reviews | Active since Jul 2017

01 Aug 2017, 08:05

Super Irayr with Vodacon

<p>I had an billing issue going 2 to 3months now. I contaced vodacom customer service to get my problem sorted. Telephonically everything was sorted. Come month end my bill was not sorted. I phoned customer service for the 2nd time to get this sorted. I instructed the lady the cancel ALL extras that is activated on my line. I just want my monthly airtime. NO additional data etc. AGAIN, THIS WAS NOT DONE!!!!!!! SO IRRITATED/ FRUSTRATED WITH THE SUPER BAD SERVICE FROM VODACOM!!!!!! CANT WAIT FOR MY CONTRACT TO END. CANCELING EVERYTHING WITH VODACOM. ALL THIS AFTER BEING A CUSTOMER FOR VODACOM FOR MORE THAN 10 YEARS.... </p>

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Replies (1)
Vodacom
Vodacom's reply01 Aug 2017, 09:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team