1 reviews | Active since Mar 2017

08 Mar 2017, 02:58

super harvest frenzy

<p>I just got a sms at 01:47 that states "<span style="background-color: #ffffff;">Welcome to Super Harvest Frenzy! Billed ********** Playing at http://m.airg.ca/vodazashf Customer Care + ********** 7985.Unsubscribe http://live.vodafone.com/unsub." They took my money without my consent. This is the 2nd time this is happening to me wherby i never subcribed even by this time of night. The prevouis time i lost alot of money before i realised what was going on. That sms was also sent in the early morning hours. I feel like my money is ****** from me</span></p>

0
Replies (3)
Vodacom
Vodacom's reply08 Mar 2017, 07:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Mar 2017, 10:45
Official

Dear Brian,

Your query has been resolved.

Regards,

Cassandra

's update15 Mar 2017, 11:31
Reviewer Update

Many thanks Cassandra