Super bad service and worse systems ever

Worse service as always thank you Vodacom Need to upgrade my Red package. We decide to rather do a business contract. Went to Vodacom Mall of the North. There we explained what we wanted and was told to contact the call center. We did and what a disaster as the other person on the phone did not know what we wanted. I requested to talk to the manager. The manager knew even less. At last he phoned someone which told him that is a long 3month process as it is not on the same system platform. 3 months to get a new contract.....really. Your systems suck and your service as alway. Needless to say we decided to go to MTN and as soon as our other contracts expire we will be moving them as well. What a way to treat your loyal Red clients for many many years.....well done Vodacom...get your systems sorted.