1 reviews | Active since Feb 2018

08 Jul 2024, 11:33

Super bad service and **** advertising

App**** for a contract phone almost 2 weeks ago online and it said the phone was available and in stock. The application was approved and received a message that the phone will delivered within 3-5 business days. To my suprise I received am SMS saying the phone is out of stock and now it's almost 2 weeks later and still the same story... Phone is out of stock. The add is still being advertised and it shows the phone is available, but here I am. Still no phone!

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2024, 11:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team