cL
carina L

1 reviews | Active since Jan 2018

25 Jan 2018, 14:06

Super bad client service

Last year October i paid R300 on my account and they allocated the money to the wrong account. And am still waiting for them to correct their error. And each month i need to struggle to activate my phone.

0
Replies (2)
Vodacom
Vodacom's reply25 Jan 2018, 16:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Jan 2018, 12:40
Official

Dear Carina

As per email sent to you, feedback has been provided.

Have a pleasant day further!

Regards,

RJ

Best regards,