Super bad admin and service

I had cancelled an account with Vodacom in August 2015 and this was NOT processed as a cancellation due to poor admin on the part of Vodacom Eastgate. I discovered this error when I was debited for a cancelled account for December. I phoned and was then told that the \cancellation\" was seen as me having given a credit amount to Vodacom. <br> I let this go and then was debited again for January. When I threw a fit I was told the number was then prepaid and that I would be given a credit amount for the January amount. I still have a top up account with Vodacom (R46pm) so the R46 should be debited from this credit amount. <br> Now we're in March and surprise surprise, Vodacom debits my account again by an amount of R172 where I apparently have a credit of over R500 and when I call I am told I had an outstanding amount. I have been patient for far too long and am now tired of being given the run around and given incorrect information. <br> "