1 reviews | Active since Feb 2015
Sunday Times Subscription Hasn't Been Cancelled
<p>I was negligent enough to take up the "free" trial of the Sunday Times app on Voda Live. Before the trial period ended I tried everything to cancel this so that I wouldnt be billed. None of the service channels offered for cancellation worked (not surprised) and I ended up asking the Voda shop at Nicoleway to check. They couldn't find any subscriptions on the system. I also called Vodacom and the lady assured me the subcription was noted as cancelled. Guess what? These clowns are billing me R52.63 per month for this ******* app and I have no way to cancel it. *******!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
