Summararily disconnected

I have been a customer of Vodacom for many, many years.<br> I have many contracts for myself, family and business linked to my account as prime number.<br> Yesterday, with no notification, warning or any other form of communication, Vodacom disconnected all my numbers.<br> By doing so they prejuduced the safety of my family and impacted on my staff confidence (message says - account disconnected due to non payment).<br> After long call to the Accounts, where I proved that I have paid them in full as per the Statement (last month and every month for many years) I was escalated to another person who said that there was a small amount of R110 outstanding for a small contract that was taken out (after the payment date last month). Yes, R110 on an account running into the thousands per month with nothing outstanding!<br> No, sorry for the damage and threat caused. No, sorry, you should have been told to pay the R110 immediately. No, sorry, we failed to communicate with you before taking summary and aggressive action.<br> Poor, poor show Vodacom on how to treat a long standing customer. Your Corporate ethics is found sadly lacking. Bitter experience has proven to me that nothing will be done to repair!