Sue Vodacom

It is unfortuanate that I'm forced to rate Vodacom I would not give them any star, I have put a review on vodacom 2 weeks ago and was told that my port out will take 72 hours from the 18 February and was told there is a 3 year old port pending and they will remove that in 24 hours, today 27 February I am still battling to port out of Vodacom, I think I know now that Vodacom deliberately stalls the process to frustrate you and you then just let things be and they keep you as a customer.

They do not call you back and when you call them they just tell you the same thing, last week Thursday my querry was in their ISD department and the supervisor Anastacia would call me back, I called Friday she has left already, yesterday I called 15:30 she has left already, today she tells me that she recieved a mail on Monday stating that my querry was transferd to the ISD department, but on Thursday it was in that already, guess it is important to remember what you lie.

Vodacom is the worst to deal with people, they don't respect our rights as consumers, be careful