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Mahomed M
1 reviews | Active since Jun 2019
24 Mar 2026, 22:07
Sudden unknown charges
Unknown charges from 3 year fixed contract R1711.70 to R1760.55 Sudden unknown additional charges of R48.85
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Mar 2026, 06:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply25 Mar 2026, 06:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Best regards,
Vodacom's replyOfficial
26 Mar 2026, 16:03 Dear Mahomed
Thank you for the time and effort taken to voice your dissatisfaction to our office. Cost increases are unavoidable across all industries, but we are committed to minimizing this financial impact on you while keeping you connected to the people and things that matter most.
As we move forward with and continue to provide a quality service, rest assured that we are committed to keeping this as low as possible.
The increase in price plans came into effect on 1 February 2026. For more information regarding the increases, kindly visit the link below.
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. Cost increases are unavoidable across all industries, but we are committed to minimizing this financial impact on you while keeping you connected to the people and things that matter most.
As we move forward with and continue to provide a quality service, rest assured that we are committed to keeping this as low as possible.
The increase in price plans came into effect on 1 February 2026. For more information regarding the increases, kindly visit the link below.
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions
Regards
Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2026, 16:03
Official
Dear Mahomed
Thank you for the time and effort taken to voice your dissatisfaction to our office. Cost increases are unavoidable across all industries, but we are committed to minimizing this financial impact on you while keeping you connected to the people and things that matter most.
As we move forward with and continue to provide a quality service, rest assured that we are committed to keeping this as low as possible.
The increase in price plans came into effect on 1 February 2026. For more information regarding the increases, kindly visit the link below.
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. Cost increases are unavoidable across all industries, but we are committed to minimizing this financial impact on you while keeping you connected to the people and things that matter most.
As we move forward with and continue to provide a quality service, rest assured that we are committed to keeping this as low as possible.
The increase in price plans came into effect on 1 February 2026. For more information regarding the increases, kindly visit the link below.
https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions
Regards
Consumer Website Team
Best regards,