MG
Mike G
1 reviews | Active since May 2020
22 Feb 2022, 08:16
Sudden SIM Disconnect from the Network.
This morning my SIM simply disconnected from the Vodacom network. I phoned the call center to investigate, they were unable to pick up anything from their side, they then transferred me to the subscribers department to have a look, who just dropped the call after I explained my issue. This is quite concerning, how can they simply disconnect my SIM.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
22 Feb 2022, 09:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team