EF
Eileen F

1 reviews | Active since Jan 2017

25 Jan 2017, 11:36

SUCKY SERVICE

<p>What experience? Nobody answeres the phone. It rings FOREVER!!! If you require people / employees PLEASE let me know so that I can send a few CV's your way!</p> <p> </p> <p>I am trying to sort out a probem that would prevent me from CANCELING my contract with VODACOM.</p> <p>I want to find out whether or not a duplicate from my number has been made and given to someone else because I recieve NUMEROUS CALLS on a daily basis from Cape Town looking for Fiona. Apparently Fiona and I share the same number. </p> <p> </p> <p>My husband doesn't have reception MOST OF THE TIME - What's up with that?</p> <p>He get's billed for an itamized billing EVERY MONTH that I DO NOT RECIEVE.</p> <p> </p> <p>Regards</p> <p>Eileen Fernandez - VERY Unhappy Customer</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2017, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team