MK
Mel K
1 reviews | Active since Sept 2019
09 Nov 2022, 08:36
Such terrible service
I'm very disappointed at the vodacom upgrade department, I spoke to Ms.Mgwatyu and the lady kept on repeating the same cell number which I was repeating another number, the lady in the upgrade department was very rude and unhelpful. I am tired of the custome service, very unprofessional at all measures.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Nov 2022, 10:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Nov 2022, 10:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team