TF
Tayla F

1 reviews | Active since Aug 2015

12 Aug 2015, 21:53

Such Good Service Considering The Odds

A week ago I went and app**** for my first contract and nothing went right I had to pay in on the phone due to my clean credit record then there was no stock. I waited and waited for Vodacom's call to say the stock has arrived. Today I phoned in frustrated and got told the gentlemen that helped me left without letting anyone know about my situation. I felt very upset but then a young women by the name of Laurella assisted me with great service everything was sorted in five minutes I now have my new phone and new contract. I'm very satisfied with her service and highly impressed with this young lady. She deserves a promotion. And is a huge asset to Vodacom 4U in Eastgate. A big thanks to Laurella hope to see u when my next upgrade occurs.

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Replies (1)
Vodacom
Vodacom's reply13 Aug 2015, 09:14
Official
Hello TINKS101,

Thank you for taking the necessary time to post this gratitude.

We appreciate your feedback and will ensure that your message reach Laurella's Manager.

It is with positive feedback from our valued customers that we constantly strive to offer you the best products and services.

Kind Regards
Vodacom Consumer Website Team