1 reviews | Active since Sept 2011
Such an issue to get my IMEI number
<p>Why is it such a problem for me to get something as simple as my IMEI number? Do I have to keep telling every agent I DO NOT HAVE MY BOX - NO I DO NOT HAVE MY DEVICE - this is why I am calling you. Then keep getting transfered in a loop from legal to customer care only to explain the same thing over and over. This is riduculous. Train your agents please. Someone please contact me to give me my IMEI number so I can report my device ******. It is not rocket science.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I'm still waiting. How long does it take to get an IMEI number exactly? I've been struggling for more than a week. I really can't understand the delay or the lack of interest in assisting me. Where is the call from your consultant? Where is the follow up?
I'm still waiting. How long does it take to get an IMEI number exactly? I've been struggling for more than a week. I really can't understand the delay or the lack of interest in assisting me. Where is the call from your consultant? Where is the follow up?
This is highly frustrating. There is a window of opportunity for me to track down my ****** tablet BUT you are making it impossible to do this. What is the delay Vodacom?
If you can't have the decency to respond to me contact SAPS directly and give them the IMEI number. CAS 385/8/2016
Can't believe I have to beg for this.
I will never support your organization again and will make sure I spread the word via social media about you lack of interest in assisting in a ******** matter.
This is highly frustrating. There is a window of opportunity for me to track down my ****** tablet BUT you are making it impossible to do this. What is the delay Vodacom?
If you can't have the decency to respond to me contact SAPS directly and give them the IMEI number. CAS 385/8/2016
Can't believe I have to beg for this.
I will never support your organization again and will make sure I spread the word via social media about you lack of interest in assisting in a ******** matter.