Such a very useless service providers

<p>I went to Vodacom to close my account.little did I know....They telling me an upgrade was done on my name at mall at reds branch of whichI never did that..I hate Vodacom for the mere fact that they are not protecting us as customers.why don't they have suitable systems in place to identify and verify their clients.they must just close their doors clearly they have financial problems...spoke to useless consultant mpho frm retention department very ***********.called mall at reds spoke to the useless supervisor brendan who told me he will investigate and come back to me ..I'm still waiting till today. ....</p>