1 reviews | Active since Nov 2012
subsriptions deducted
I noticed that airtime was disappearing from my phone. I contacted the vodacom call centre and they informed me that I was subscribed to services such as wall papers and **** sites etc!!! I never subscribed to any such services. The call centre told me that they cancelled it and that it would take 3 days. Only to find out an week and a half later that R80 airtime is missing again in one day!!! I phoned in again and discovered that I was subscribed to even more services that the week before! Vodacom can tell me when or how I subscribed to any of these services. And weren't very friendly or helpful. I would like a refund and this sorted out immediately since I did not subscribe to any of this nonsense and lost hundreds of rands of airtime!
Thank you for your time and effort informing us of your concerns.
Please note a consultant will contact you in due course to assist you.
King regards
Consumer Website Team
Best regards,
Thank you for your time and effort informing us of your concerns.
Please note a consultant will contact you in due course to assist you.
King regards
Consumer Website Team
Best regards,
