Subsequent the undermentioned complaint

Subsequent my complaint mentioned below, a customer service consultant called me 2 days ago around lunch time. He was very apologetic and agreed on the principal of the case. He then offered me 3 Gigs data to be used at any time. He said it would be available in about 5 to 10 minutes. Two days later and I am still waiting......<br> <br> Quote previous complaint<br> I asked for additional data according the Vodacom promotions on *111# which offers 1Gig for R69 in the Key West Mall. Firstly the cashier did not know what I was talking about. I physically showed her on the phone. The consultant who then helped loaded 1 Gig but charged me R149. When I saw this afterwards at home I complained and was then promised it has been reversed. NOT THE CASE. I gave up and used the data as I needed to do some work.<br> Secondly<br> I upgraded from 3Gig +3Gig Night owl to the same but with a Wi Fi router which I needed. This cost R20 more than the initial R149. This was done on the 14th Jan. Coming month end I noticed my data is finish and not understanding why I then learned on my new account that I do not have Night Owl. In the meantime I used my data after 12 thinking it is Night Owl. <br> They apparently cant gi