sC
sashia C

1 reviews | Active since Aug 2012

29 Aug 2017, 16:04

Subscriptions added to my account which i did not subcribe to

I received my invoice for the month of August and i have 2 x data subscriptions added to my account which i did not subscribe to. This has happen me a few times not and i left it but i am now really fedup and do not want to pay for services that i did not subscribe to. Vodacom really makes me just want to leave their services, i wish i was not in a contract with them!!!

0
Replies (2)
Vodacom
Vodacom's reply29 Aug 2017, 17:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Aug 2017, 15:35
Official

Dear Sashia,

Feedback been provided.

Regards,

Cassandra