1 reviews | Active since Dec 2015
SUBSCRIPTIONS ADDED TO MY ACCOUNT
<p>I do not understand how all of these daily subscriptions are added to my account. I do not visit the internet much but I did delete my browser and cookies history on my cell phone and I send STOP ALL and STOP ALL WC to 31050 and it seems like these subscriptions are just increasing my the day. I am fed up and want this permanently stopped as I have an account with Vodacom and they keep on adding this to my account. I really think that they must be able to STOP this permanently. It is really is time consuming and frustrating.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am still waiting for someone to phone me. In 1 days R43.98 was deducted from my Airtime balance! I am really desperate. PLEASE cancell all of these useless and irritating subscriptions from my account IMMEDIATELY.
I am still waiting for someone to phone me. In 1 days R43.98 was deducted from my Airtime balance! I am really desperate. PLEASE cancell all of these useless and irritating subscriptions from my account IMMEDIATELY.
Dear Jenny,
Thank you for your patience.
We've responded to you with feedback via SMS.
Regards,
UW
Dear Jenny,
Thank you for your patience.
We've responded to you with feedback via SMS.
Regards,
UW