JV
Jean V
1 reviews | Active since Jan 2011
04 Oct 2015, 14:04
subscription: x****.mobi
Hi, since April 2015 I have been trying to \un-subscribe"to x****.mobi...!! I have never signed up for anything from these people and Vodacom is deducting money from my account and paying it to somebody that I never gave permission to. I feel that Vodacom has breached our contract agreement and since they are not assisting me in resolving this matter I am going to escalade this matter to a higher authority. Roughly R4000 + has been deducted through my Vodacom account and I want the money back!! <br> <br> Please assist me..."""
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Oct 2015, 16:34Hello jea,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply04 Oct 2015, 16:34
Official
Hello jea,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,