1 reviews | Active since Mar 2009
Subscription theft
I have a uChoose Flexi 55 contract which I have in my spare phone. It's only for end of month, we don't really use it other than for the data that comes with it. Today my wife called to see where all the R55 airtime is going and we were told that there's a R7 a day subscription on the number? Can someone please explain how a R7 a day subscription was authorised on it without our knowledge? I've read about this on mybroadband, network providers don't care to stop it because they get commissions on these subscriptions. So I want you to make a big fat note on my profile, NO SUBSCRIPTIONS TO ANYTHING ON ANY OF MY ACCOUNTS EVER!!! I would advise you to investigate whoever took my money, but you got your commission on it so you can't be bothered to help your customer
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,