GJ
Gillian J

1 reviews | Active since Oct 2009

26 Mar 2015, 15:59

Subscription increase halfway through my contract

I've just seen an email from Vodacom advising that my current contract subscription will increase by 5%. I would like to see the terms and conditions where I signed agreeing that they could randomly increase my subscription halfway during my contract. I can't change the terms of the contract, why should they be able to? This is unacceptable.

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 11:25
Official
Hello girlinc,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team

Best regards,