1 reviews | Active since Apr 2013
Subscription increase
I have 5 contracts with Vodacom and a loyal subscriber for over 20 years! I refuse to pay the increase in subscription as I upgraded 2 of my contracts late last year at an agreed subscription rate. How do you just increase it a couple of months later? I will not be renewing any further contracts with Vodacom as I find this totally unacceptable especially that the letter states... Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa... What utter *******! I have laid a complaint about the coverage in my area for the last 5 years and keep getting told they are working on upgrading it. So no i will not continue with Vodacom as not even a technician has been out here to check the coverage in my area but it's ok for you to increase my subscription rates.. Whatever! Fine print blah blah
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
